AI Companion
Your meeting ends and the summary is already waiting, with the action points assigned. Included in paid Zoom Workplace plans at no extra cost.
Explore AI CompanionMake Zoom work for your organisation
Switching Zoom on takes an afternoon. Getting everyone to use it well takes a partner who stays. We are that partner, as the Zoom Platinum Partner of the Benelux.
Platinum Partner
Zoom’s highest partner level
Organisations across the Benelux run on Zoom with Duppal
Activating technology is easy. Getting people to use it is the real work.
Most rollouts stall the week after the licences arrive, and teams drift back to old habits. We stay on until Zoom is how your people work every day.
65% higher adoption in customer interaction for organisations we guide
One partner from the first plan to daily use
Each step hands over to the next, so nothing gets lost between the people who design your setup and the people who support it.
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01Strategy and design
We map how your organisation communicates today and design a Zoom setup that keeps usability and security in balance. It plugs into Microsoft 365 or Google Workspace and connects to over 3,000 other apps.
How we approach it: strategy and design -
02Implementation and onboarding
We configure your Zoom Phone and Zoom Rooms environment and handle the move away from your old tools. Your people keep working while we switch things over.
How we approach it: implementation and onboarding -
03Training and adoption
Hands-on sessions on site or remote, shaped around the way each team works. Participants rate our training 8 out of 10 on average.
How we approach it: training and adoption -
04Managed services
After go-live our helpdesk stays on call. We take care of updates and sit down with you every quarter to see what can work better.
How we approach it: managed services
Put AI to work in every conversation
Zoom’s AI sits inside the tools your teams already open. We switch it on where it saves the most time and set the guardrails your organisation needs.
Virtual Agent
A digital colleague that answers customers day and night, in their own language. It hands over to a person the moment a question needs one.
Explore Virtual AgentOrganisations that made Zoom work
All customer stories
4 countries on one Zoom Phone system, from Zwaag to China
“Duppal helped us improve collaboration between colleagues all over the world, and with external partners as well.”
Marcel Schilder Global IT Manager, AmbaFlex
Read the AmbaFlex story
2% missed calls within two months, down from 8%
“I’d almost ask the question “what onboarding process?” as it was so smooth and quick.”
Marc van Haaren CCO, Shypple
Read the Shypple story
5 Zoom Rooms linked to the existing Cisco hardware
“It didn’t matter where they were, they could just join the conversation.”
Franklin de Vocht IT Director, Basic-Fit
Read the Basic-Fit story
200,164 Zoom sessions by nearly 4,000 teachers
“It turns out that much more is possible online for our members than initially thought.”
René de Kok Commercial Manager, Cultuurconnectie
Read the Cultuurconnectie story
1 day to set up Zoom for 160 staff across the country
“It’s even better than we expected.”
Johannes Dolislager Head of Communications, LTO Noord
Read the LTO Noord story
9/10 employee rating after moving off Skype for Business
“The employees fell in love with it almost immediately.”
Peter Oggel CTO, Irdeto
Read the Irdeto storyWhere does Zoom pay off for you?
Answer a handful of questions and see where your organisation can gain the most. It takes two minutes.
Every Zoom tool, set up as one workplace
Every conversation runs through one app with one admin console. We choose the parts that fit your organisation and make them work together.
- Meetings
- Phone
- Team Chat
- Mail and Calendar
- Rooms
- Workspace Reservation
- Digital Signage
- Workvivo
- Virtual Agent
- Contact Center
- Events
- Webinars
How we get you there
A fixed route in five steps. You always know where you are and what comes next.
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Step 1
Map
We start with how your teams work today and what your security policy demands.
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Step 2
Design
We design a Zoom setup that is safe and grows with you.
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Step 3
Launch
We move you over without downtime and train your teams until they work with confidence.
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Step 4
Tune
We watch performance and fine-tune as your organisation changes.
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Step 5
Support
Our helpdesk handles admin and questions, so everything keeps running.
What’s holding you back?
Is it secure enough for us?
Security is the first thing we configure. As certified Zoom experts we set every option to enterprise compliance, so privacy and data protection are settled before anyone joins a call.
Which licences do we need?
We look at how your people actually use Zoom and match the licences to that. You stop paying for seats nobody opens.
Is it within our budget?
Tools people enjoy get used, and used tools pay back faster. Zoom Phone in particular often replaces a telephony bill that costs far more.
How do we plan the switch?
You get a clear roadmap with a fixed process behind it. We plan the switch around your calendar so work carries on as usual.
Our experts make Zoom work for you
Zoom trusts us with its most demanding customers in the region. That is why we are its number one partner in the Benelux and one of its few Platinum Partners.
- Faster access to expert knowledge
- 2x
- Average rating of our training
- 8+
- Higher adoption in customer interaction
- 65%
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Sven Lagerweij
CEO and Strategy Director
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Sander Gelauf
Customer Operations Manager
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Rutger Zeldenrijk
Sales Director
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Bob Twaalfhoven
User Adoption Manager
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Mans Lejeune
Business Developer and Compliance Manager
Let’s make Zoom work for you
Tell us what you want to improve. A specialist gets back to you within one working day.